Welcome to Discovering Piano! By accessing or using our website and digital products, you are agreeing to comply with and be bound by the following terms and conditions.

Overview

The terms “we,” “us,” and “our” refer to Discovering Piano. The term the “Site” refers to DiscoveringPiano.com. The terms “user,” “you,” and “your” refer to site visitors, customers, members, and any other users of the site.

Service

Discovering Piano is a website that offers online training, courses, resources, and other content relating to developing and growing as a piano player (the “Service”).

Use of the Site & Service

You must be at least 18 years of age to use this website and accept these Terms and Conditions. By using this website, you confirm that you are 18 years or older.

If you are under 18, you may only use the website with the involvement and consent of a parent or legal guardian. We reserve the right to request proof of age and terminate any account that does not comply with this requirement.

Account Creation

In order to use the Service, you will be required to provide information about yourself including your name, email address, username and password, and other personal information. You agree that any registration information you give to Discovering Piano will always be accurate, correct, and up to date. It is against our terms and conditions to impersonate someone else or provide account information or an email address other than your own. 

Lawful Purposes

You agree to use Discovering Piano’s website and services for lawful purposes only. You must not use the website or any services provided in any way that violates any applicable local, national, or international law or regulation. This includes, but is not limited to, engaging in fraudulent activities, transmitting harmful or malicious software, distributing illegal or offensive content, or attempting to gain unauthorized access to other users’ accounts or the website’s systems.

Any threatening, abusive, harassing, or defamatory behavior towards other users, staff, or instructors is strictly prohibited. Such behavior may result in the immediate termination of your account, without refund and could subject you to civil liabilities, including damages and legal action. We reserve the right to report any suspected illegal or abusive activities to law enforcement authorities and cooperate fully with their investigations.

Cancellations & Refunds

We offer a 14-day money-back guarantee on our piano course purchase. If, for any reason, you are not satisfied with the course, you may request a full refund within 14 days of your initial purchase. To request a refund, please contact our support team at support@discoveringpiano.com with your order details.

You may also cancel your monthly subscription at any time via your account page, but no refunds will be made for any membership fees already paid, excluding the 14 day money back guarantee, as stated above.

Once you cancel and your current membership period is completed, you will no longer have access to the Service, including all content, features & resources.

Any requests for refunds after significant course progress has been made (if more than 25% of the course has been completed) may be subject to review and are not guaranteed. 

The 14 day refund period only applies to your first subscription or purchase and cannot be used more than once.

No partial refunds are given should you terminate a monthly subscription before your renewal date. However you will retain access to the Service until the end of your current month’s payment term.

We reserve the right to deny refunds in cases of misuse or violation of our Terms and Conditions.

It is entirely your responsibility to ensure that you cancel your account, should you no longer require the Service and do not wish to be billed further.

Intellectual Property

The site and service contain intellectual property owned by Discovering Piano, including trademarks, copyrights, and proprietary information. These materials are provided to you for personal use under a single-user license. All intellectual property remains the exclusive property of Discovering Piano, and no rights to sell or distribute the materials are granted or implied.

You may not modify, share, distribute, reproduce, or exploit any of the site’s content or intellectual property in any form without prior written consent. This includes sharing material on social media, blogs, or with non-members. If you violate this policy, we reserve the right to remove you from the service immediately, without a refund.

Refusal Of Service

The Services are offered subject to our acceptance of your order or requests. We reserve the right to refuse service to any order, person or entity, without the obligation to assign a reason for doing so.

Order Confirmation

We will email you to confirm the placement of your order and with details concerning product delivery and ongoing payments. In the event that there is an error in this email confirmation, it is your responsibility to inform us as soon as possible.

Delays In Service

You acknowledge and understand that access to the Service may occasionally be impacted by third-party providers we rely on (such as web hosting and membership site plugins). You also agree that Discovering Piano cannot be held liable for breach of contract due to reasonable delays in accessing the Service.

Term Of Agreement

Lifetime Access is for the lifetime of the Service. If for any reason, Discovering Piano  should dissolve or cease to exist, then your access to the Service terminates.

A monthly subscription grants you access to the Service for 30 days. If your subscription payment is not made, your access to the Service will be discontinued.

Description Of Product

We strive to represent the Service as accurately as possible. While we aim for clarity in describing the Service, please understand that the Site may not always be completely accurate, up-to-date, or free of errors. Occasionally, we may correct mistakes in pricing and descriptions. We reserve the right to refuse or cancel any order with an incorrect price listing.

Submission of Content

You may not upload any content protected by copyright, trademark, or other rights without the owner’s written permission. You are responsible for ensuring the content is not protected and liable for any resulting damages. By submitting content, you confirm you have the right to use it and that it complies with all laws and third-party rights.

Consent to Recordings & Use of Likeness

You agree to have calls or webinars recorded as part of the Service. You also permit Discovering Piano to use your name, voice, words, and likeness for promotional, marketing, and business development purposes without compensation to you.

Revision Of Terms

We reserve the right to update or modify these terms and conditions at any time, for any reason, at our sole discretion. Any changes will be effective immediately upon posting, and it is your responsibility to review the terms regularly to stay informed of updates.

Limitation Of Liability

You agree that Discovering Piano shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of the Site or Service. This includes, but is not limited to, damages related to performance failures, errors, interruptions, computer viruses, or unauthorized access to your information. We are also not liable for loss of revenue, anticipated profits, goodwill, or data. This limitation applies regardless of our negligence or any legal theory. In states that do not allow such limitations, our liability will be limited to the fullest extent permitted by law. In no event shall our cumulative liability exceed the total purchase price of the Service you purchased, or $100 if no purchase was made.

Third Party Resources

The Site and Service may include links to third-party websites and resources. You understand and agree that we are not responsible for the availability, accuracy, content, or policies of these external sites. The presence of links does not imply endorsement or affiliation with Discovering Piano. You take full responsibility and assume all risks associated with your use of any third-party websites or resources.

Indemnification

You agree to indemnify and hold us harmless from any losses, damages, liabilities, costs, and expenses, including attorney’s fees, arising from your breach of these Terms and Conditions or your use of the Site or Service. You will assist us, at no charge, with any defense related to such claims, including providing necessary information and access. You may not settle any third-party claim or waive any defense without our prior written consent.

Reimbursement Of Legal Costs

If legal action, arbitration, or any other proceeding is initiated to enforce this Agreement or address an alleged dispute, breach, default, or misrepresentation related to its provisions, the prevailing party shall be entitled to recover reasonable attorney’s fees and other costs incurred in that action, in addition to any other relief they may receive.

Severability of Terms

If any term, provision, or condition of this Agreement is deemed invalid, void, or unenforceable by an arbitrator or a court with proper authority, the remaining parts of the Agreement shall continue to be valid and in effect, unaffected by the invalidity.